1. Definitions

“Sol Solo”, “we”, “us” means Sol Solo (Personal Branding Practice) operating via solsolo.com. “You” means any visitor, client, or purchaser. “Services” means any consulting, strategy, creative, or delivery work we provide (including calls, workshops, audits, and project delivery). “Deliverables” means any outputs described in a proposal, scope, or email confirmation.

2. Website use

You may use this website for lawful purposes only. You must not attempt to disrupt, damage, or gain unauthorised access to the site, its hosting, or any connected systems.

• You are responsible for ensuring any information you submit is accurate.
• We may update, suspend, or withdraw site content without notice.
• Links to third-party sites are provided for convenience; we do not control them.

3. Services and scope

Services are provided as described in our proposal, scope, booking page, or written confirmation. Anything not explicitly included is out of scope and may require a new quote.

4. Bookings, rescheduling, and cancellations

If you book via a scheduling platform (for example, TidyCal or Calendly), your booking is confirmed when you receive a confirmation message. If you need to change a time, use the reschedule link in your confirmation where available.

• Rescheduling: please reschedule with as much notice as possible. Same-day changes may not be available.
• No-shows: if you do not attend within 10 minutes of the start time, the session may be treated as a no-show.
• Cancellations: any refund/credit terms will be stated at the point of purchase or in the proposal.

5. Fees, invoicing, and payment

Fees are as agreed in writing. Unless stated otherwise, invoices are payable within 14 days of invoice date. Late payment may pause work until the account is up to date.

• Expenses: we will not incur significant third-party costs without your approval.
• Revisions: reasonable revisions are included only where stated in the scope.
• Deposits: where required, work begins after deposit receipt and access to required materials.

6. Intellectual property

Unless agreed otherwise in writing:

• Your materials: you retain ownership of your pre-existing content, trademarks, and assets you provide.
• Sol Solo materials: we retain ownership of our tools, methods, templates, and working files not defined as deliverables.
• Deliverables: once full payment is received, you receive a licence to use the agreed deliverables for their intended purpose.

7. Confidentiality

Both parties agree to keep confidential information private and to use it only for delivering the Services. This does not apply to information already public, lawfully obtained from another source, or required to be disclosed by law.

8. Data protection and privacy

We process personal data in line with our Privacy Policy and Cookie Policy (where provided). Where you submit personal data (for example via contact forms or bookings), you confirm you have the right to share it.

Recommended: publish /privacy-policy/ and /cookie-policy/ pages and link them here once live.

9. Disclaimers and limitation of liability

We provide Services with reasonable skill and care. We do not guarantee specific outcomes (for example rankings, revenue, press coverage, or platform approvals), because results depend on factors outside our control.

• Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
• Subject to the above, our total liability is limited to the fees you paid for the specific Services giving rise to the claim.
• We are not liable for indirect or consequential loss (for example loss of profit, business interruption, or loss of data).

10. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, unless mandatory consumer law in your country of residence requires otherwise.

11. Contact

For legal and admin queries, contact:
Email: he***@*****lo.com
Work enquiries: wo**@*****lo.com

If you believe content on this site infringes your rights, include full details and evidence so we can review quickly.